Top 3 Twitter Tips

November 18, 2008 by Jonathan · 1 Comment 

Whenever I tell someone that I work in social (and explain to them that social is things like , wikis, Twitter, Facebook, etc) they almost always come back and ask me what is and why someone would use it.

I’ll save that post for another day (although I’ve written about it before, try searching my to find posts, there are a lot of them).

If you understand what is, here are my Top 3 for better Twittering:

  • Don’t try to read every single tweet — messages — that the people you follow send, it gets overwhelming very quickly.
  • Reply to others early and often, it build good will and you’ll get more from the experience this way.
  • Search for you may be interested in and join-in! — use Twitter Search to search by topic.

If this wasn’t a “Top 3″ what would you share? There are a lot of different ways to Tweet, and this is only one way to do it.

Why Doesn’t Facebook Embrace Social Media?

October 14, 2008 by Jonathan · Leave a Comment 

Facebook FAIL is the 900 pound gorilla in the room when it comes to consumer’s ideas about “social ” and “social networking”, So why doesn’t Facebook embrace that fact and have a conversation with their own community?

Sure, they’re want to be a public company, they’ve got thousands of employees, millions of dollars worth of bills, and a (shrinking) market cap to deal with. But really, why don’t they embrace the fact that they enable millions of people to communicate, share, and collaborate on a daily basis?

You don’t see posting to Twitter or Pownce, you don’t see responding to posts written about them, you don’t see reaching out to their community for feedback - well ok, they do a little bit, especially by way of support tickets - but none the less, what is it that prevents a social company from truly being “social”?

If you ask me, a social networking company should be very visible in the social networking space, not just asuaging the egos of the Twitterati or leaking info to powerful blogs, but connecting on a personal level with the people who made them who they are.

What do you think, should “social ” companies be involved in “social ” and following their own best practices?