New Research on Premium Branding
April 21, 2008 by Jonathan · Leave a Comment
This weekend I got the chance to sit down and read some of the huge stack of magazines that I previously hadn’t had time to read. I certainly didn’t make it through all of them, but a couple caught my eye. One of the most recent ones is the April 28th edition of Business Week.
One of the first things I noticed was that they are really trying to be trendy in their page design. They’ve got highlighting, charts and fly-aways, and some interesting section headings (like BTW). Since this is the first time I’ve noticed these things, I guess that tells you how often I read Business Week. It’s no fault of their own, magazines just aren’t as high a priority as working through the 1000+ headlines in my RSS reader in the evening (I often cheat and hit “mark all as read” if in general the headlines aren’t grabbing my attention in any particular folder of feeds).
But back to the post at hand, in this week’s BTW there is a short blurb about premium branding. As in, another researcher just did the old “wine tasting” test again. Where essentially they blindfold people and tell them they’re trying a $5 bottle of wine, and then a $45 bottle of wine… People inevitably choose the $45 bottle as tasting better even though the wine came from the same inexpensive bottle.
It’s a nasty trick for those of us easily influenced by marketing. But it illustrates something larger, since people still respond to premium branding. Shouldn’t you be interested in branding yourself as a top-shelf whatever you are?
I think that in the age of personal, and professional branding that more attention should be paid to finding out what makes a brand premium or not on the web. Is it different than in the brick and mortar world? What makes an online brand premium? I would argue that it’s easier to “fake” a premium brand on the Internet. If by image alone, the raw talent of the magnificent graphic designers and writers out there should be able to pull off a premium distinction.
That’s not to say that consumers on the Internet are more more susceptible to being abused, in fact customer service and having the solid foundation to support a premium brand is harder to fake. People using the Internet for research, entertainment, or learning gain the skills necessary to figure out “fake” premium brands. There is no long-term shortcut. As in the brick and mortar world, your image can get your foot in the door but it’s your content and substance that makes the sale.
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