Houston Chronicle Excels in Hurricane Ike Coverage

September 13, 2008 by Jonathan · 1 Comment 

As someone who not only is interested in and , but who also works in social for a living I constantly see stations and newspapers who either don’t take advantage of advances in or completely ignore the true value in the power of people.

This morning as I think about my family who lives in City, Texas (a suburb) I scoured the web to find the best and most complete coverage and information about Hurricane .

First I turned to MyFoxHouston.com, the Fox TV affiliate for . They have a a special live-chat, live-broadcast, maps, , and audio going full force on a micro-site called MyFoxHoustonLive.com. This I feel was overkill, it’s too much to process at once. Yes they are using to extend their coverage beyond “wall to wall” - which I commend them for - but the page was cluttered, it was hard to on anything, and in general there was just too much going on.

I then tried the other TV networks, both national and local. Of course the national networks have information but still lack the “instant” updates that I wanted.

My next link was the Houston Chronicle (to be honest, they were actually the first place I looked yesterday afternoon for updated maps and evacuation information). Chron.com may not have the fancy cameras and satellites that the TV stations have, but what they do feature are blogs. Live blogs. This is my favorite format for live and constantly updated information. Blogs let the user read as much or as little as they want, and in chronological order.

Not only are there two blogs updating every few minutes (one focuses on the science, the other on news and information) but the Chronicle was also smart enough to start a feed of constantly updated informaiton, and also began pulling public “tweets” into their site.

To me, this shows absolute respect for their users both locally and nationally. and THAT’s the key to success in the - giving the customer what they want, when they want it, while maintaining your ethical standards.

This post is part of the Hurrricane Ike Media Review series by Jonathan Coffman. I welcome your comments below.

links for 2008-05-30

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Are Podcasts Dead?

April 7, 2008 by Jonathan · Leave a Comment 

In case you didn’t know, I’ll be in Las Vegas Sunday-Wednesday for the NAB conference (National Association of Broadcasters). The Reynolds Institute at the School of is sponsoring my trip so that I can present Contributr to the masses. (Let’s hope Contributr is ready, more on that tomorrow!)

As I was looking through the available sessions trying to schedule myself into some I noticed a recurring theme, . Now I hate to rain on anybody’s parade but aren’t podcasts dead? Haven’t they been deemed not conversational enough?

I mean sure, we all are subscribed to a few in iTunes, but how often do you actually listen to one? Let alone actively look for more? I know I don’t. I’ve moved on, I’ve moved on to try to create and examine the semantic web. And podcasts just don’t fit into that very well. They may not be static in location but they are certainly static in . One you publish an episode to a it just sits there… and people listen to it… but what else? What’s the extra step? … Well I just can’t seem to find it.

So you might imagine my disappointment when I am going through the NAB sessions schedule and see multiple sessions on each day, and only 2 or 3 sessions on ‘’ total for the entire conference.

Is this where is? Is this what the folks think is hot? Haven’t they found Twitter, haven’t they found Facebook, haven’t they found that conversations are the latest and greatest things to hit the web?

Apparently not, and in my with Jen Reeves it seems that the ‘industry’ is doomed to be 5-years behind as she puts it. Here I am creating wikis, daily, coming up with user generated solutions, enhancing new- workflows, and creating around my own life and here is the Industry just now trying to figure out .

There’s disconnect somewhere. That disconnect is what is holding back and the in general, they’re not in touch with what consumers are using for.

As all of my recent posts do, I’ll link this one to my current -search. There are quite a few web editor and producer jobs out there. Frankly, they’re almost a dime a dozen, realize they need to staff “the web” so staff “the web” they do. But where is the innovation? Where is the commitment?

Part of the struggle I have faced in my search is that there’s plenty of work to be had out there, but very few newsrooms and very few people “get it”. It takes more than just repurposing from your printed or broadcast TV show onto the web anymore, that’s just not enough. People want to have , they want to change, edit, manipulate, share, and copy your precious . Are you willing to see what your public can do for you?

That’s the of . Don’t just talk to the public, let the public talk to you. If you “get it” , call, IM, or @jdcoffman me. I’m listening, are you?

What Newspapers Can Do NOW To Gain Readership

March 20, 2008 by Jonathan · Leave a Comment 

Newspapers have a bad reputation of being reactionary (although much of the American is quite reactionary in nature) but here are some things I think newspapers should do NOW to gain readership and in the communities they serve.

  • Update your website more than 3 or 4 times a day, information is always becoming more clear as stories develop, let that be reflected on the web. I would even suggest time-stamping updates to stories so that your readers know that you are WORKING for them.
  • Don’t ignore stories after they’ve been reported once. Make sure your reporters know how to edit and change web stories, have them post followups and additional information even after they’ve moved on to other stories.
  • Open comments on your web site, in order to gain any you need to allow and embrace commenting on stories, sources, and reporters by the public. Let the public have a voice. While it may seem very scary, it’s more necessary than you think right now.
  • Let the public report on their own stories. No one else knows more about what the public wants than the public itself. Allow them to contribute , information, text, , , and more to your … Then publicize it and let them see their own work.
  • Editors and filters don’t have to be out of the picture with user generated , but stringent rules and regulations and fears of the public do need to be out of the picture.

Those are just a few of the many ideas I have about what the industry need to do in order to gain readership and respect in this new age. It is in no way exhaustive, and there are many other steps, tools, and advice I can give on those subjects.

Here’s the real lesson: Transparency, , Conversation, and Trust.

Convergence of the Future

March 19, 2008 by Jonathan · Leave a Comment 

makers keep talking about backpack journalists and having reporters be good at everything. Now we all know that’s just not possible, but it hasn’t stopped the visionaries from proclaiming convergence the of .

Convergence of the is already happening of course, and convergence is the . No longer is a station just a station. Or a station, just a station. I’ve been interviewing with trying to find a full-time gig after graduation and I recently met with a editor from a small-market.

He said something to the effect that “I’m not just running a , I’m also a TV station, station, podcaster, blogger, information resource, and that’s on top of the seven printed products my produces”. This is what convergence is, its one taking on and challenging the other forms.

Back in the early days of my School experience they taught about how the wasn’t the end-all of , much to the contrary each individual had its own benefits. Well, yes that’s true in part, each form of (broadcast, , online, social, etc) does have distinct advantages and disadvantages, but that’s the great thing about the , it allows each of those to succeed and distribute their product in an open-market of consumers and viewers.

The brings all of those competing old- technologies and pardon the cliche, it creates synergies between them. No longer is a just a , but instead its a station, tv station, web site, and a in and of itself.

This is the Real of convergence , a combined product that reaches all people equally and in multiple formats. We’re already doing this in many cases but makers haven’t taken it far enough yet.

Convergence to me is all about taking advantage of the things that make a particular medium what it is. is immensely visual for instance, but a 30 minute newscast can’t begin to touch the detail a 1,500 word article in a major can. The power of the changes all that.

The power of the creates an open marketplace of ideas from which consumers can ingest and even create their own and information resources. One of the goals for my Contributr project is just that, make the communication between the public and a easy for both parties so that both are more likely to interact and create even better for the communities (and the world) that they serve.

If you’re interested in hearing more of my ideas on the of and the things that can be right now, subscribe to my RSS feed right here and always get the latest posts.

As always, comments are always open on this (although the first time you post I may have to approve it to make sure you’re not a robot) so join the conversation!

Removing the Newspaper Moniker

March 18, 2008 by Jonathan · Leave a Comment 

A more recent than not change in the world is the lack us the word “” to describe the . This is as much public fluff and PR as it is anything else.

It’s all great and good to move forward and evolve a little, but its another thing altogether to wake up and not be a “” anymore. Quite contrary, there’s a lot to be said about semantics and the way people perceive words, but I fear that these newspapers aren’t doing anything more than fooling themselves.

There’s a lot more to being an “information source” or “data center” than meets the ear. To truly evolve into a product that people want to interact with (yes I said interact, just reading text and viewing and isn’t enough anymore) newspapers need more than just a new motto or mission statement.

Sure changing those things I’m sure is a shock to some people in these newsrooms but what they’re not saying as much about it the dramatic change in culture that is required of a shift from one (a printed product with an online product as a second class citizen) to another.

What I’m trying to say is that it’s going to take more than these semantic changes to “save” the industry. It takes more than just information to hold an audience. It takes , transparency, and interaction to have ANY effect on people.

There needs to be a massive shift in culture and personnel before newspapers can truly change into information centers and local resources in the online world. This can be achieved in many ways, but its going to take more than just removing the moniker from the vocabulary of the .

Journalists and Blogging

March 17, 2008 by Jonathan · Leave a Comment 

Journalists who learn to blog help their online sites grow beyond repuporsed print news | Howard Owens: “”

is only as good as you make it”
This statement couldn’t me more true, today when I find a truly engaging and interesting story you know what format it’s in? a . A with personal insight and .

The reporters of the world all have of what they’re covering but they don’t share that with the readers in a or broadcast form, with blogs they should be able to tell us the ‘truth’ of the matters related to the story, not just what their sources say is the truth. Share the !

This isn’t to say that filters and editing is bad, just that transparency is a very positive thing, especially since the web has democratized and freed information storage and retrieval.

“It isn’t the of your cranky old city editor or your sainted j-school prof. Neither of those old farts would approve of in any form, even though is now part of the legitimate mix.”

I quote this only because I have first hand of the way is now being taught. And granted my experiences may not reflect that of the other students who aren’t as knowledgeable about the world surrounding the , but nonetheless…

I know of several professors who embrace blogs (and themselves), and many of the current classes at the School of require students to on a weekly basis, however what is often required is a reflection post on the work they did this week.

This could be taken as great practice for the young journalist, or a way to show how important it is to control what you say and how you say it. There are plenty of ‘cranky old city editors’ around in the real world, and in the Jschool world, and those are the people I think we really need to be careful about. They are the ones who wouldn’t trust a , wouldn’t trust a person’s opinions, and think grammar is the end-all be-all of “good ”.

That just isn’t the case anymore. Period.

is where journalists need to be writing and peddling their wares. The traditional is old , and so is the traditional web site.

doesn’t have to free, but it does have to open and accessible.

Gannett Interviews

February 16, 2008 by Jonathan · Leave a Comment 

Earlier in the week I attended two sessions with recruiting representatives from the Gannett company. I feel like they went really well and I must say that it’s comforting to know that ‘my ’ actually does exist now, when I began studying social and new with a concentration it was a little worrisome for my family not knowing whether or not I could get a .

In speaking with the people from Gannett it’s pretty clear that they need people with skill sets similar to mine and the demand will only go up. Looking at the signup list for interviews from that day, there were fewer than 5 convergence people, the rest were traditional folk from or .

It’s always nice to know that what you’ve worked so hard to achieve, an understanding and working professional of a field, may actually pay off in the form of a full-time position somewhere.

Of course it’s not wait and see if they call time, and hopefully they will. From the I had with the recruiters it sounds like there are openings out there, and openings that I would be qualified for and interested in.

Wish me luck and if you have any advice for me as I continue down the journey of my search please let me know.

Make it a wonderful day and enjoy your weekend!

links for 2008-02-15

February 15, 2008 by Jonathan · Leave a Comment 

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