Why It’s PayPal’s Fault, Not The Browser
April 27, 2008 by Jonathan · Leave a Comment
About a week ago there was some buzz floating around about how PayPal may block Safari because it doesn’t have phishing protection built in. This has since been retracted by PayPal:
PayPal: No plans to block Safari
A representative for PayPal on Friday said the ecommerce firm is developing features to block customers from logging into PayPal when using obsolete browsers on outdated or unsupported operating systems, but has no intention of blocking Safari as a company white paper seemed to imply.
“An example of such a browser/OS combination might be, for example, Internet Explorer 4 running on Windows 98,” said spokesperson Michael Oldenburg. “In doing so, we better protect our customers from viewing a phishing site through their browser. We have absolutely no intention of blocking current versions of any browsers, including Apple’s Safari, from our website.”
(Nugget by AppleInsider)
Might I suggest that it’s not the browser’s responsibility to block security threats on particular web sites? Maybe it’s my not-liking of blaming others for your own problems but I believe that PayPal and PayPal only is responsible for their own PayPal.com site. It’s their job to keep their customers safe, not browser developers, or any other type of web application developer.
Sure, I have a little bit of a bias here. I used to be a large (in my mind) PayPal merchant, who ditched all that in favor of better customer service elsewhere. I know I’m not alone in that boat. However, I feel the same way when eBay blames Apple or denies support of the site if you’re using Safari on eBay.
(Wait a second, I may be on to something here, both PayPal and eBay are owned by eBay and both were virtually run into the ground under Meg Whitman).
To close out this ranting post, let me say that I fully support web application developers and browser developers who want to protect their own customers from the dark side of the Internet, but I don’t think the fault and responsibility should lie on their shoulders as opposed to a multi-national corporation who certainly has the tools and resources available to help themselves help the world but chooses not to.
Jonathan’s Twitter Updates for 2008-04-04
April 4, 2008 by Jonathan · Leave a Comment
- Have I told you how much I love the "Merge all windows" button in Safari? #
- G’night Twitterville, headed to bed early tonight, hoping for a productive day tomorrow! #
- My plumber is here to fix my washer… but my house’s main shutoff valve is broken
# - @acafourek thanks for the nod on your blog! It’s an honor just to be listed on the same page as some of those geniuses #
- Plumber is still here, this isn’t going to be a pretty bill! #
- Plumber is gone, fixed 3 or 4 problems for $260, not too bad at all really #
- @efortiz m.twitter.com actually works very well, or twitter.thincloud.com #
My Ideal Job
April 4, 2008 by Jonathan · Leave a Comment
By way of looking introspectively at my self and my ambitions I have a pretty good idea of my ideal job is at this point. I’ve known for quite some time that being in the service of the public and working toward a greater good is in my blood. My mother was a teacher and my dad is a businessman. Between the two of them I acquired a passion for serving the public, and a business savvy entrepreneurial drive.
I’ve been on the path of working in the field of journalism for about 8 years now. Journalism attracted me in part because of the immense power of the press and how good journalism can be a cause for change. In addition, there are all kinds of cool toys that people in the news and information business can play with!
So that brings me to the ultimate point of this post, my ideal job:
- Serves the public interest, educating and informing them.
- Is collaborative with other smart people.
- Allows for the intelligent expression and discussion of ideas and suggestions.
- Brings people (both internally and externally) to have better, more efficient communication.
- Allows people to discuss and achieve.
Crossing The Skills Divide
April 3, 2008 by Jonathan · Leave a Comment
There is an almost constant drone of phone calls and emails in my life right now, I’m right in the thick of finding a job for when I become available in May. It hasn’t been an easy road, but I’ve made great strides in my approach, the types of jobs I apply for, and the way I manage my personal brand.
I couldn’t do it if I didn’t have the help of all you out there, my favorite bloggers, my Twitter followers, my family and my friends. I am very thankful for all of the support I’ve gotten so far in my search and am very thankful for the education I have and the life experiences that have prepared me for this experience.
I’ve been using my support network a lot lately. Part of the reason is that I have a very diverse skill set, not only am I good with producing and editing content, but I also hold technology skills that allow me to create things like this blog, Smart Decision, Contributr, and more. But even beyond that, I have an entrepreneurial spirit that lends me new ideas, new inspiration, and new ways of looking at old and new problems.
I feel like this variety of skills that I have is hard to explain and describe in the limited contact I’m given with potential employers. Doing my best to convey those thoughts, ideas, and skills is getting easier as I do it more of course, but it’s a different way of looking at the world that’s for sure!
Typically I think that people possess one side or the other, they’re either very good writers and thinkers, or they’re very good programmers and developers. Both are on an equal standing as far I’m concerned, it’s a mutually beneficial arrangement.
But then, where does that leave me? I’m someone who loves to think of new ideas, concepts, and products but I’m also aware of the technical abilities of current technology tools as well as their weaknesses. Taking that a step further, I also am able to clearly explain, teach, and lead developers to create technology tools that don’t exist yet.
The biggest problem I’m having during interviews these days is making sure that I convey my abilities and varied skill set while emphasizing that I do in fact prefer the idealization, and content side of the world.
Sure I can build web sites, blogs, Facebook applications, and other tools, but I recognize that there are people who can do those things much better than I can. It’s hard for people (including myself) to describe and explain how that works, yes I can DO those things, but no I’m not completely comfortable starting from nothing and building up on the programming and development side.
I feel like I have a good variety of skills and that I exert my leadership and entrepreneurship skills well, but I have to be careful not to pigeonhole myself into over-exerting my technology skills just because I think it’s cool that I can do both.
This post is a sort of stream of consciousness for me as I try to work out these details for myself. Be sure to visit again tomorrow as I look at the type of jobs and employers that I’m most interested in.
links for 2008-03-16
March 16, 2008 by Jonathan · Leave a Comment
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I just joined this NING social network for journalists in the 21st Century.
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Beautiful, Beautiful fonts
Pie In The Sky - Comparing Current Offerings
February 21, 2008 by Jonathan · Leave a Comment
Comparing Current Offerings
Amazon:
- Very Inexpensive (+1)
- Very powerful (+1)
- Recently had its first major downtime event (-1)
- Very flexible in terms of OS, applications, etc (+1)
- S3 storage service provides a good platform for archive storage (+1)
- Bring your own Machine Image is a good thing, use what you’re familiar with (+1)
- You cannot upload and download files using FTP/SFTP as with standard web hosts (-1)
- You’re probably going to need an outside management firm unless you’ve got a very smart admin on staff already. (-1)
Score: B, the biggest loss here is the usability factor, it’s not usable for your everyday web hosting needs. If there were a control-panel and management provided by Amazon this would be an A.
Mosso’s Hosting Cloud:
- Higher starting price point (-1)
- Very fair overage fees (+1)
- Multiple smallish downtime incidents have been reported (-1)
- Being a startup, they’ve got heart (+1)
- Usability is high with their easy to use control panel (+1)
- They haven’t been able to truly solve RoR scaleability (null)
- Reseller friendly, if you have an account you can sublease your resources to friends and clients very easily, including billing (+1)
Score: A-, Mosso has gotten closer than anyone else to being what I would consider a true cloud computing provider. The get bonus point for being usable and for being around more than a year or two. I hope they can implement a plan with a lower starting price point, and someone has to figure out RoR, hopefully it’ll be these guys.
MediaTemple:
- Low starting price point (+1)
- High overage fees (-1)
- Recent significant downtime, both scheduled and unscheduled (-1)
- “Container” technology and usage is effective, and usually efficient (+1)
- Beta (cs) Cluster Server is in the works that promises to ‘fix’ many of the problems with the current (gs) Grid Server (+1).
Score: B, MediaTemple is attacking the lower end of the clustered server hosting arena and are doing a good job of it too. Much of their early success is attributed to being featured on the popular TechCrunch site right after launch. MediaTemple is where my own sites are currently hosted and I’m very happy with them.
Others:
There are other cloud and utility computing providers out there, see Monday’s post for more information but I do not have direct contact or experience with them like I do the above providers. I encourage you to take a look at the others in the field, which are mostly on the enterprise (higher) level than any of my current projects.
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Pie In The Sky is a weeklong blog series by Jonathan Coffman - Convergence Journalism Specialist and New-Media Evangelist examining the state of the web hosting business and the potential for cloud computing. Visit Jonathan’s blog all week for expert commentary, insight, and vision.
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Pie In The Sky - Where Mosso Has it Right and Wrong
February 20, 2008 by Jonathan · Leave a Comment
Where Mosso’s The Hosting Cloud Wins and Looses
Mosso’s The Hosting Cloud promises to offer all of the stability, uptime, and processing power of competing grid/cluster products without the management headache.
This is in distinct contrast to Amazon’s cloud computing services, they provide the machines and that’s about it. It’s up to the user to provide the OS, applications, support, and management of the servers.
Mosso has it right, and if cloud and utility computing is going to catch on, it needs to appeal to the masses. Appealing to the masses at this point on the Internet largely means usability. If it’s not highly usable to the target demographic you might as well wait to launch.
From what I’ve seen of the Mosso Hosting Cloud control panel, they’ve taken great care to make sure it’s easily used and implemented by anyone who’s used shared web hosting previously.
Some of the key problems of utility computing remain however and it’s a testament not just to how far we are from truly ubiquitous cloud computing. Web platforms weren’t designed from the ground-up to be highly scaleable. Which is unfortunate, but changing.
One of the biggest problems I see in the near-term is Ruby and Rails, while it will scale gracefully (look at Twitter for instance), it took a lot of work and dedicated resources to make it do so.
Mosso has decided to continue using LightSpeed as the service to handle RoR on their cloud, which being a commercial product is largely proprietary and not the end all of solutions.
The only other area that I would have liked to have seen additional improvement is the higher cost of entry into Mosso’s system. At $99 it stands toward top of list in terms of shared hosting, granted this is much better than any shared host you’ll find anywhere, but the fact still stands that at $99 you’ve got a whole new set of competitors than at MediaTemple’s $20 entry point.
For $99 in the hosting industry you can get a pretty powerful VPS, a very low-end dedicated server, or multiple shared hosting accounts. Of course the argument Mosso has is that for that $99 you’re in theory getting multiple (potentially dozens+) VPS style systems for your dollar.
Scaling up from that $99 is where Mosso is at an even greater advantage, their ‘overage’ charges are on the lower end of the line than other grid/cluster hosting platforms.
So while Mosso’s Hosting Cloud is a big step in the right direction, there are numerous additional problems that need to be solved before my dream of utility/cloud computing really comes true.
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Pie In The Sky is a weeklong blog series by Jonathan Coffman - Convergence Journalism Specialist and New-Media Evangelist examining the state of the web hosting business and the potential for cloud computing. Visit Jonathan’s blog all week for expert commentary, insight, and vision.
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Pie In The Sky - Where We Are Now
February 18, 2008 by Jonathan · 1 Comment
Where We Are Now
The pulse of the Internet is in a constant flux and we in the new and social media fields are no different. As the first post in my Pie In The Sky series I thought I’d provide you with some links and resources to get familiar with the latest advances and information having to do with web hosting.
While we can talk about Cloud computing, grid hosting, etc, the foundation of the Internet is being threatened right now by what’s called Net Neutrality. Now I have my opinions and ideas about it, but I don’t feel confident enough in my own knowledge so I give you some links to learn more. And you DO need to learn more about Net Neutrality
- Wikipedia Net Neutrality Page and US Network Neutrality
- Save The Internet: fighting for Internet Freedom
Of course the topic of the Pie In The Sky series is cloud computing/hosting. Here’s some quick links to more information about cloud hosting:
- An Outline of how Cloud Computing Should Work - (by Jonathan Coffman)
- Wikipedia entry on Cloud Computing
Cloud or Utility computing is still in its infancy at this point but all signs lead to heavy adoption in the coming years. The technology behind stringing a bunch of servers together to share the load of processing billions of web pages at the same time keeps getting better, more reliable, and less expensive.
Perhaps the biggest success story of them all when it comes to cloud hosting is Google, they use tens (hundreds?) of thousands of commodity web servers to serve up the most popular site on the web to people of every country.
While many would love to hear Google offer such a service (and they may), we do have a few options right now. In fact, this site is hosted by MediaTemple on their (gs) GridService platform. It works quite well actually, my site is stored in a large Storage Area Network device and lots of servers have access to it at any given time. This allows my site to remain live and speedy in the event of a flood of readers coming all at once.
I’ll look at more of these services in the coming week but here are the major cloud/utility hosting providers right now:
- Amazon EC2/S3 is perhaps the most widely known and popular, they have fully adopted the utility computing but face problems with availability, speed, and a general lack of usability by all but the most experienced web developers.
- MediaTemple is the least expensive provider I’ve encountered and they provide a great grid hosting service.
- 3Tera offers enterprise level application hosting across a grid of servers.
- SoftLayer while not a ‘grid’ or ‘cloud’ hosting provider does offer many dedicated server options and load balancers so you could create your own Pie In the Sky. I’ve had servers with them in the past and they are my all-time favorite hosting company.
- ServePath offers grids of servers although I have no experience with them.
- Concentric also offers load balanced clustered servers for cloud computing
Stay tuned throughout the week for my blog series Pie In The Sky - Cloud Computing and the future of web hosting!
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Pie In The Sky is a weeklong blog series by Jonathan Coffman - Convergence Journalism Specialist and New-Media Evangelist examining the state of the web hosting business and the potential for cloud computing. Visit Jonathan’s blog all week for expert commentary, insight, and vision.
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Solving Problems and Creating New ones
February 12, 2008 by Jonathan · Leave a Comment
This post was inspired by Chris Brogan’s post Problems.
I consider myself not only a problem solver in the traditional sense, but I think I do a good job of taking those problems, and solutions, and making something more out of them. I don’t think that just solving problems is the answer, you have to take those problems, realize what the upsides and downsides of them are, them contemplate and implement a plan of attack.
That flow works well for problem solvers I think, however that model is threatened by the problem solving workflow of today that includes social networking and (im)personal communication using technology as a tool.
That’s not to say that by using technology to your advantage you’re going to solve more problems but I think that by using those new tools like mind-mapping and syndication, and microblogs you open yourself up to new ways of solving problems.
And that’s where I consider myself, at a point where a single problem isn’t just a single problem but a collection of thoughts and ideas and the real solution is finding the best way to disrupt that problem while maintaining innovation in the solution.
So yes, I consider myself a problem solver, but the problems that I solve aren’t always the most pressing, or the most immediate problems, but they do provide a means to solve bigger and greater problems leading us to a solution to the Big Picture.
Whether it be at work, at school, or at home Chris had it right, we’re a big group of problem solvers. The ways in which we solve and handle those problems is the big difference between different types of people and their problem solving ability.
Very interesting post this morning by Chris and I thought I’d add a little to the discourse!
The Future of Contributr
February 6, 2008 by Jonathan · 1 Comment
Contributr is a project that is near and dear to my heart, it’s an idea that I had several months ago and me and a team of 3 developers have been working on it since then.
Monday we presented our final product to a panel of journalism industry professionals, Adobe AIR specialists, and the good people at the Reynolds Journalism Institute. And I now have some bad new to report, Contributr didn’t win the big prize. So that presents us with some options and some ideas. I’m also interested in hearing what you have to say, so comment away.
Basically Contributr is this, it’s a solution to a problem that countless news organizations have, how to accept and process citizen journalism, otherwise known as user generated content. The workflows are complex, the technology is advanced, but with Contributr, those problems are minimized.
We created what I think is a great, and effective application. The company is setup as a Software as a service/ service as a service model which is gaining steam each day.
Furthermore, there have been multiple inquiries into the availability of Contributr for use in the ‘real world’ by large and small news organizations, something that I’m very excited about.
Here’s the issue now, we’re fairly confident that the Reynolds Institute is going to want to retain us to maintain and work on Contributr (they gave us a $5,000 development fund to work with over the last few months). But, here’s the kicker, since we didn’t win the contest, do they actually own Contributr?
From my knowledge of the law, I think it’s pretty clear-cut, despite their gift of $5,000 to further the development of Contributr, since we didn’t win the ‘contest’ I don’t think they have a claim to ownership.
Now of course, if their funding and support of Contributr is generous, we’d be happy to continue working with them, and would love the backing of such great people.
On the other hand, we’ve got a great product and one that we know for a fact there is demand for, so we could also probably do some tweaking, some redesign work and continue development on our own.
It’s a pretty complex situation but one I hope to resolve fairly quickly, we’ll be meeting with the Reynolds Institute to talk about further development and consulting opportunities in the next couple of weeks.
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