Hurricane Ike Media Review: KHOU.com
September 15, 2008 by Jonathan · 1 Comment
Among the Houston based local media scene, KHOU is a solid contender and very popular station. Like the other local network affiliates they had “wall to wall” coverage on-air and online. Their broadcast transmission was also being streamed live online.
I do want to preface each of these reviews with the web technology or content management system (CMS) these media outlets are using.
The CMS decision a media outlet chooses (often a business decision more than a content decision unfortunatey) has a great effect on what they’re able to do without trying extra hard and breaking out of the confines of the particular system they’re using.
KHOU.com is a Belo station, using a custom built CMS common to Belo owned television stations.
KHOU unfortunately had one of the least informative web sites of the Houston market. Their site was predominently weather based, very important information during a hurricane no doubt! However, after the storm passed through their area it seems no changes were made.
What I’m seeing across most of the media web sites in Houston is that shortly after 11 am Saturday morning they switched gears from weather related focuses to breaking news mode, presenting information on recovery and rebuilding.
As of Sunday afternoon KHOU was still predominantly showing weather information on their web site, with news updates further down the page.
The Good:
- Weather maps and information very clear and easy to read, constantly updated
- A Blog with updates being sent very quickly. They were writing short, concise updates quite often. This is what emergency based news should be. The screenshot below shows the blog at one point Sunday afternoon.
The Bad
- Very little user interaction, comments were open on the blog but the barrier to entry was too high. The blog was not linked prominently on the homepage and it took me several minutes to find.
- KHOU was taking advantage of a PHPbb discussion board. These boards were getting fairly consistent traffic and served their purpose of creating conversations. One problem I encountered was that the boards required registration, however the links to the registration form was buried at the bottom of the page. Also, the system would let me get so far as to hit Submit for a comment before giving me an error saying I had to be registered.
- User generated content was minimal and hard to find throughout the site. There were solicitations to send in photos and videos on the KHOU homepage, however it was not
- The station’s official Twitter stream was a purely one-way road, the opposite of the spirit of Twitter and online conversation. KHOU was simply automatically piping in the latest headline from their site. They did not have any profile information entered, and had no avatar (profile image)
Overall, it’s unfortunate that that user experience around Hurricane Ike on this particular web site was so poor.
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This post is part of the Hurrricane Ike Media Review series by Jonathan Coffman. I welcome your comments below.
Houston Chronicle Excels in Hurricane Ike Coverage
September 13, 2008 by Jonathan · 1 Comment
As someone who not only is interested in news and journalism, but who also works in social media for a living I constantly see television stations and newspapers who either don’t take advantage of advances in technology or completely ignore the true value in the power of people.
This morning as I think about my family who lives in Missouri City, Texas (a Houston suburb) I scoured the web to find the best and most complete coverage and information about Hurricane Ike.
First I turned to MyFoxHouston.com, the Fox TV affiliate for Houston. They have a a special live-chat, live-broadcast, maps, video, and audio going full force on a micro-site called MyFoxHoustonLive.com. This I feel was overkill, it’s too much to process at once. Yes they are using technology to extend their coverage beyond “wall to wall” - which I commend them for - but the page was cluttered, it was hard to focus on anything, and in general there was just too much going on.
I then tried the other TV networks, both national and local. Of course the national networks have information but still lack the “instant” updates that I wanted.
My next link was the Houston Chronicle (to be honest, they were actually the first place I looked yesterday afternoon for updated maps and evacuation information). Chron.com may not have the fancy cameras and satellites that the TV stations have, but what they do feature are blogs. Live blogs. This is my favorite format for live and constantly updated information. Blogs let the user read as much or as little as they want, and in chronological order.
Not only are there two blogs updating every few minutes (one focuses on the science, the other on news and information) but the Chronicle was also smart enough to start a Twitter feed of constantly updated informaiton, and also began pulling public “tweets” into their site.
To me, this shows absolute respect for their users both locally and nationally. and THAT’s the key to success in the news business - giving the customer what they want, when they want it, while maintaining your ethical standards.
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This post is part of the Hurrricane Ike Media Review series by Jonathan Coffman. I welcome your comments below.
Time For A Comeback (I’m renewed, refreshed, and ready to blog)
September 1, 2008 by Jonathan · 1 Comment
It’s been way too long since I last posted to my blog here. For that, I apollogize. It seems (and I plan to analyze this a little more later this week) that the more I Twitter and micro-blog, the more my full blog suffers. I’ve effectually decided to put my site and blog on hold, because of the immense value I get out of Twitter.
We live in such a crazy world don’t we!? My lack of blogging on my blog-proper isn’t for lack of topics and interest, live has just been crazy after moving to a new state, taking on a new job (which I love) and all of the associated things needing my attention.
In the time since I last blogged, a lot has changed in technology and social media. I’m here to help guide you through that. Come back soon, to read what I have to say and be sure to subscribe to the RSS feed, or Feedburner Emails there in the sidebar of the blog.
PS: I recorded a little welcome back video today with my Flip camera.
links for 2008-06-19
June 19, 2008 by Jonathan · Leave a Comment
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Seriously? Who do these people think they’re fooling?
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More on the AP argument.
Are Podcasts Dead?
April 7, 2008 by Jonathan · Leave a Comment
In case you didn’t know, I’ll be in Las Vegas Sunday-Wednesday for the NAB conference (National Association of Broadcasters). The Reynolds Journalism Institute at the Missouri School of Journalism is sponsoring my trip so that I can present Contributr to the masses. (Let’s hope Contributr is ready, more on that tomorrow!)
As I was looking through the available sessions trying to schedule myself into some I noticed a recurring theme, podcasting. Now I hate to rain on anybody’s parade but aren’t podcasts dead? Haven’t they been deemed not conversational enough?
I mean sure, we all are subscribed to a few in iTunes, but how often do you actually listen to one? Let alone actively look for more? I know I don’t. I’ve moved on, I’ve moved on to try to create and examine the semantic web. And podcasts just don’t fit into that strategy very well. They may not be static in location but they are certainly static in content. One you publish an episode to a podcast it just sits there… and people listen to it… but what else? What’s the extra step? … Well I just can’t seem to find it.
So you might imagine my disappointment when I am going through the NAB sessions schedule and see multiple sessions on podcasting each day, and only 2 or 3 sessions on ‘blogging’ total for the entire conference.
Is this where journalism is? Is this what the journalism folks think is hot? Haven’t they found Twitter, haven’t they found Facebook, haven’t they found that conversations are the latest and greatest things to hit the web?
Apparently not, and in my conversations with Jen Reeves it seems that the ‘industry’ is doomed to be 5-years behind as she puts it. Here I am creating wikis, blogging daily, coming up with user generated content solutions, enhancing new-media workflows, and creating conversations around my own life and here is the Journalism Industry just now trying to figure out podcasting.
There’s disconnect somewhere. That disconnect is what is holding back journalism and the news media in general, they’re not in touch with what consumers are using technology for.
As all of my recent blog posts do, I’ll link this one to my current job-search. There are quite a few journalism web content editor and producer jobs out there. Frankly, they’re almost a dime a dozen, news organizations realize they need to staff “the web” so staff “the web” they do. But where is the innovation? Where is the commitment?
Part of the struggle I have faced in my job search is that there’s plenty of work to be had out there, but very few newsrooms and very few news people “get it”. It takes more than just repurposing content from your printed newspaper or broadcast TV show onto the web anymore, that’s just not enough. People want to have conversations, they want to change, edit, manipulate, share, and copy your precious content. Are you willing to see what your public can do for you?
That’s the future of journalism. Don’t just talk to the public, let the public talk to you. If you “get it” email, call, IM, or @jdcoffman me. I’m listening, are you?
My Ideal Job
April 4, 2008 by Jonathan · Leave a Comment
By way of looking introspectively at my self and my ambitions I have a pretty good idea of my ideal job is at this point. I’ve known for quite some time that being in the service of the public and working toward a greater good is in my blood. My mother was a teacher and my dad is a businessman. Between the two of them I acquired a passion for serving the public, and a business savvy entrepreneurial drive.
I’ve been on the path of working in the field of journalism for about 8 years now. Journalism attracted me in part because of the immense power of the press and how good journalism can be a cause for change. In addition, there are all kinds of cool toys that people in the news and information business can play with!
So that brings me to the ultimate point of this post, my ideal job:
- Serves the public interest, educating and informing them.
- Is collaborative with other smart people.
- Allows for the intelligent expression and discussion of ideas and suggestions.
- Brings people (both internally and externally) to have better, more efficient communication.
- Allows people to discuss and achieve.
Crossing The Skills Divide
April 3, 2008 by Jonathan · Leave a Comment
There is an almost constant drone of phone calls and emails in my life right now, I’m right in the thick of finding a job for when I become available in May. It hasn’t been an easy road, but I’ve made great strides in my approach, the types of jobs I apply for, and the way I manage my personal brand.
I couldn’t do it if I didn’t have the help of all you out there, my favorite bloggers, my Twitter followers, my family and my friends. I am very thankful for all of the support I’ve gotten so far in my search and am very thankful for the education I have and the life experiences that have prepared me for this experience.
I’ve been using my support network a lot lately. Part of the reason is that I have a very diverse skill set, not only am I good with producing and editing content, but I also hold technology skills that allow me to create things like this blog, Smart Decision, Contributr, and more. But even beyond that, I have an entrepreneurial spirit that lends me new ideas, new inspiration, and new ways of looking at old and new problems.
I feel like this variety of skills that I have is hard to explain and describe in the limited contact I’m given with potential employers. Doing my best to convey those thoughts, ideas, and skills is getting easier as I do it more of course, but it’s a different way of looking at the world that’s for sure!
Typically I think that people possess one side or the other, they’re either very good writers and thinkers, or they’re very good programmers and developers. Both are on an equal standing as far I’m concerned, it’s a mutually beneficial arrangement.
But then, where does that leave me? I’m someone who loves to think of new ideas, concepts, and products but I’m also aware of the technical abilities of current technology tools as well as their weaknesses. Taking that a step further, I also am able to clearly explain, teach, and lead developers to create technology tools that don’t exist yet.
The biggest problem I’m having during interviews these days is making sure that I convey my abilities and varied skill set while emphasizing that I do in fact prefer the idealization, and content side of the world.
Sure I can build web sites, blogs, Facebook applications, and other tools, but I recognize that there are people who can do those things much better than I can. It’s hard for people (including myself) to describe and explain how that works, yes I can DO those things, but no I’m not completely comfortable starting from nothing and building up on the programming and development side.
I feel like I have a good variety of skills and that I exert my leadership and entrepreneurship skills well, but I have to be careful not to pigeonhole myself into over-exerting my technology skills just because I think it’s cool that I can do both.
This post is a sort of stream of consciousness for me as I try to work out these details for myself. Be sure to visit again tomorrow as I look at the type of jobs and employers that I’m most interested in.
How To Make A Million Before You Turn 20 - Forbes.com
February 26, 2008 by Jonathan · Leave a Comment
How To Make A Million Before You Turn 20 - Forbes.com
(Via Forbes.)
This fascinating article talks briefly about 5 people 20 years old or younger who’ve already made their Million+. This is just amazing and it goes to show the kind of intelligent and entrepreneurial people we have in this world. It’s truly amazing.
Now I like to think of myself as pretty entrepreneurial, I’ve started more ‘companies’ than I care to remember. The remnants of a few are located on this site through the various old sites and publications I have posted in my portfolio.
This drive to achieve and create something though speaks to a higher calling and a higher level of thinking. Lots of people have ideas, but these kids actually went out and achieved.
No amount of technology can ensure that you actually achieve, that takes something special.
links for 2008-02-25
February 25, 2008 by Jonathan · Leave a Comment
Pie In The Sky - Comparing Current Offerings
February 21, 2008 by Jonathan · Leave a Comment
Comparing Current Offerings
Amazon:
- Very Inexpensive (+1)
- Very powerful (+1)
- Recently had its first major downtime event (-1)
- Very flexible in terms of OS, applications, etc (+1)
- S3 storage service provides a good platform for archive storage (+1)
- Bring your own Machine Image is a good thing, use what you’re familiar with (+1)
- You cannot upload and download files using FTP/SFTP as with standard web hosts (-1)
- You’re probably going to need an outside management firm unless you’ve got a very smart admin on staff already. (-1)
Score: B, the biggest loss here is the usability factor, it’s not usable for your everyday web hosting needs. If there were a control-panel and management provided by Amazon this would be an A.
Mosso’s Hosting Cloud:
- Higher starting price point (-1)
- Very fair overage fees (+1)
- Multiple smallish downtime incidents have been reported (-1)
- Being a startup, they’ve got heart (+1)
- Usability is high with their easy to use control panel (+1)
- They haven’t been able to truly solve RoR scaleability (null)
- Reseller friendly, if you have an account you can sublease your resources to friends and clients very easily, including billing (+1)
Score: A-, Mosso has gotten closer than anyone else to being what I would consider a true cloud computing provider. The get bonus point for being usable and for being around more than a year or two. I hope they can implement a plan with a lower starting price point, and someone has to figure out RoR, hopefully it’ll be these guys.
MediaTemple:
- Low starting price point (+1)
- High overage fees (-1)
- Recent significant downtime, both scheduled and unscheduled (-1)
- “Container” technology and usage is effective, and usually efficient (+1)
- Beta (cs) Cluster Server is in the works that promises to ‘fix’ many of the problems with the current (gs) Grid Server (+1).
Score: B, MediaTemple is attacking the lower end of the clustered server hosting arena and are doing a good job of it too. Much of their early success is attributed to being featured on the popular TechCrunch site right after launch. MediaTemple is where my own sites are currently hosted and I’m very happy with them.
Others:
There are other cloud and utility computing providers out there, see Monday’s post for more information but I do not have direct contact or experience with them like I do the above providers. I encourage you to take a look at the others in the field, which are mostly on the enterprise (higher) level than any of my current projects.
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Pie In The Sky is a weeklong blog series by Jonathan Coffman - Convergence Journalism Specialist and New-Media Evangelist examining the state of the web hosting business and the potential for cloud computing. Visit Jonathan’s blog all week for expert commentary, insight, and vision.
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